Services ยท Urgent
Emergency Plumbing for Homes Across the GTA
Nobody wants to be scrolling for a plumber with their socks wet at 2 a.m. Here is how an emergency call with us actually unfolds, and what you can do in the minutes before we arrive.
- Pressure gauge held after every repair
- Openings kept small and tidy
- Leak pinned down before a wall is opened
Diagnosis first, tested after
- Licensed & insured: ask us
- Camera before cutting
- Water-tested repairs
- Booked by phone
Signs it is time to call
Some problems can wait for a weekday booking; others cannot. A supply pipe spraying behind drywall, a toilet that keeps overflowing after the flapper is closed, sewage rising through a basement floor drain, or bone-dry taps throughout the house on a January morning are all genuine emergencies. A dripping kitchen tap is not, and we will tell you so on the phone.
The first five minutes belong to you and the shut-off valve. The next five hours belong to us.
- Water you cannot stop with a fixture valve
- Waste backing up into tubs, showers or floor drains
- A tank water heater leaking from its base
- No water anywhere in the house
- A smell of gas near an appliance (leave and call Enbridge first)
On the job, step by step
- Triage by phone. We ask where the water is coming from and walk you to the main valve, normally where the service pipe pierces the street-side foundation, close to the meter.
- Isolate. On arrival the plumber confirms the supply is off, kills power to anything wet and opens the lowest tap to drain pressure.
- Find the failure. We cut out wet drywall only where needed to see the split fitting, the failed braided hose or the blocked trap.
- Make it safe. A permanent repair when parts are on the truck; a solid temporary cap when a larger job has to be planned.
- Restore and test. Water back on slowly, every joint watched under pressure, drains run with a full bucket.
GTA houses and what they change
Older Toronto houses often have a buried or seized main valve, so the shut-off itself can be the first repair. Condo units depend on building risers and a superintendent who can isolate a stack. In newer subdivisions across Peel and York, plastic PEX failures are rare but push-fit fittings under kitchen islands can let go. Winter adds frozen lines in exterior walls and garages, which split when they thaw.
Before you pick up the phone
Ask whether the plumber will isolate first and quote second, whether a temporary repair is included, and how after-hours time is charged. A reputable answer is plain. Then call (365) 387-8531 and keep the phone with you while you head to the valve.
Signs you need this
- Water bill climbs with no change in use
- Meter dial creeps with every tap closed
- Brown stains spreading on a ceiling below a bathroom
What is included
- Pressure gauge on a hose bibReads static pressure before and after
- Pipe cutter, torch and press jawsCopper repairs soldered or pressed
- Typical cause
- Corroded galvanized, pinholes, frozen runs, lead service
- Access point
- Basement ceiling, access panels, the meter
- Proof of fix
- Gauge holds, meter stops, joints dry
Common questions
What about the hot water tank?
When the tank itself is leaking, or the water will be off for hours, put gas models on their pilot setting and cut the breaker feeding electric ones so the elements cannot burn out dry.
Will you come for a single clogged toilet?
If it is the only toilet in the home or it is overflowing, yes. If there is a second working toilet, a next-morning visit usually costs less and works just as well.